Introduction

Solar Power Provider (“We”, “Us”, “Our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://solarpowerprovider.co.uk

 (“Our Site”) and interact with our services.

 By using Our Site, you accept the practices outlined in this Privacy Policy. If you disagree, please do not use the Site.

1. Definitions

“Account”: a user account enabling access to certain areas or features on Our Site.

“Cookie”: a small text file placed on your device by Our Site to enhance functionality and user experience.

“Personal data”: any information relating to an identifiable person, as defined under the UK GDPR.

2. About Us

Solar Power Provider is a UK-based solar energy installation company operating across North Wales, the Midlands, and the North West of England.

We are registered in England and Wales—our company registration and VAT number will be provided here.

3. Scope

This Privacy Policy applies only to your use of Our Site. We do not control content or policies on external websites linked from our site. Review their privacy policies directly for clarity.

4. Your Rights

Under UK GDPR, you have the following rights:

The right to be informed

The right to access personal data

The right to rectification

The right to erasure (“right to be forgotten”)

The right to restrict processing

The right to data portability

The right to object to processing

Rights related to automated decision-making and profiling

For more details, contact us or consult the UK Information Commissioner’s Office (ICO).

5. Data We Collect

Depending on how you interact with Our Site or services, we may collect:

Name, business/company name, job title, profession

Contact information: email, telephone

Demographic info: postcode, preferences, interests

Technical data: IP address, browser type/version, operating system

Usage data: referring site URLs, pages visited, exit pages

6. How We Use Your Data

Your data is processed securely, held only as long as necessary, and in line with UK GDPR. We may use your information to:

Manage user accounts

Personalise and improve your experience

Provide products, services, or quotations

Respond to your inquiries

Send you marketing messages (with your consent)

Conduct market research

Analyse site usage for ongoing improvements

You may opt out of marketing communications at any time.

7. Data Storage and Security

We will retain personal data only as needed for the purposes stated or as required by law.

Some data may be transferred outside the UK/EEA; however, we ensure that appropriate safeguards are in place to protect your rights.

We employ industry-standard security measures—such as HTTPS encryption and internal access controls—to protect your data.

8. Data Sharing

We will not sell or share your personal data with third parties for marketing purposes.

However, we may share your information with trusted service providers (e.g., payment processors, delivery services, marketing tools) to assist in delivering our services. These partners are contractually bound to process data in accordance with UK GDPR.

We may also share de-identified, aggregated statistics with partners or investors—but this will never include identifiable personal data.

9. Legal Requirements & Business Transfers

We may disclose personal data if legally required (e.g., by court order or governmental request).

In the event of business changes such as sale or transfer, personal data relevant to the transaction may be passed to the new owner, who may continue using it under this Policy’s terms. You may not always receive direct notice of such changes.

10. Managing Your Preferences

You can opt-out of marketing via unsubscribe links in our emails or by contacting us directly.

You may also register with the UK Telephone Preference Service (TPS) or Mailing Preference Service (MPS) to reduce unsolicited marketing communications.

11. Your Right to Withhold Information

You may browse much of Our Site without providing personal data. However, to access certain features—like quotes or contact forms—you may need to submit identifiable information. You can control Cookie usage (see below).

12. Accessing and Deleting Your Data

You are entitled to request a copy of your personal data free of charge. To do so—or to request deletion—please contact us at:

Email: website@solarpowerprovider.co.uk

Phone: 01745 560730 or 01246 903543

Address: 1 Garden Row, Mostyn, Holywell, Flintshire, CH8 9GA

13. Cookies and Tracking Technologies

We use Cookies and similar technologies to enhance site usability and performance. These may include:

First-party Cookies: set by us to facilitate navigation and service delivery.

Third-party Cookies: set by external services, such as analytics (Google Analytics) or advertising providers.

Please review our Cookie Policy for details on controlling these.

14. Contact Us

For any questions regarding this Privacy Policy, or to make data-related requests, please contact us by:

Email: website@solarpowerprovider.co.uk

Phone: 01745 560730 (North Wales) or 01246 903543 (Derbyshire)

Post: 1 Garden Row, Mostyn, Holywell, Flintshire, CH8 9GA

15. Changes to This Policy

We may periodically update this Privacy Policy (e.g., due to law changes). Any significant updates will be posted on our Site. Continued use of Our Site after changes implies acceptance of the updated terms.